ShipWright help

Driver execution

The driver surface lets a staged driver go online, accept or reject offers, progress an active job, and submit POD.

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What this screen does

  • Shows availability and lets the driver toggle online/offline.
  • Shows dispatch offers with pickup, drop, vehicle, and payout context.
  • Guides the active job through pickup, drop-off, proof of delivery, and delivered state.

What to do next

  • Use /driver on a staged driver account.
  • Keep the driver online and close to the pilot restaurant pickup coordinates.
  • Use the stepper actions in order; do not skip POD before delivery completion.

Status meanings

StatusMeaningNext action
ONLINEDriver is available for staged dispatch offers.Wait for offers or trigger dispatch.
OFFLINEDriver will not receive offers.Go online.
ACCEPTEDOffer accepted and job should be assigned.Open active job progression.
DELIVEREDDriver completed the final step.Verify POD, payment capture, and order completion.

Operator actions

  • Sign in as a staged driver account with an approved driver profile.
  • Go online before creating or retrying dispatch for a nearby job.
  • Accept an offer, progress through pickup and drop-off, submit POD, then complete delivery.

Common problems

  • Driver profile not ready: the Supabase user does not have an approved driver row.
  • No offers: the driver may be offline, too far from pickup, wrong vehicle type, or dispatch has not run.
  • Offer disappeared: it may have expired, been rejected, or been accepted elsewhere.
  • Cannot complete delivery: submit proof of delivery details before pressing Delivered.