ShipWright help
Operate the pilot flow with evidence.
Short practical guides for the current product: onboarding, orders, deliveries, driver execution, payments, and staging troubleshooting.
Sign in, create the business workspace, and prepare the pilot restaurant.
OrdersRead customer orders from the public restaurant checkout and linked delivery state.
DeliveriesUse Operations, Jobs, Needs Review, and job detail decision surfaces.
DriverOperate the staged driver flow: availability, offers, delivery progression, and POD.
PaymentsUnderstand Stripe test payment states, authorization, capture, and common blockers.
Pilot operationsUse the fallback and escalation playbooks for dispatch failures, blocked deliveries, cancellations, and support handoff.
TroubleshootingResolve common staging, auth, dispatch, payment, and setup issues.